In grocery, the margin is thin and the variables are many: HACCP and hygiene, on-shelf availability, queues at the checkout, and an online reputation that decides who walks in. We measure them together, with photo evidence and AI review analysis.
Hygiene non-conformities, out-of-stock shelves and slow checkouts each erode trust and revenue in their own way — and a single store can lose customers for months before the drop shows up in the numbers. You need to see compliance and experience across the whole network, repeatedly and with evidence.
Food safety, temperatures and traceability, documented for inspectors.
On-shelf availability and out-of-stock, correlated with the customer's experience.
Wait times and flow between lanes — the number-one driver of bad reviews.
AI analysis of reviews to find the real cause, then verify the fix on the floor.
A supermarket chain crossed the 4-star line and grew Google traffic by 60% — with no discounts, just AI review analysis pointing to the checkout and mystery clients verifying the fix.
Read the case study
IT