Evaluate · Audit & Compliance

Audit & Compliance: proof, not opinions.

Standards, HACCP, stock, age verification and regulated methodologies (EBA, IVASS), checked across the network with photo evidence and full traceability — by a field of 1,200 ISO auditors in Italy.

Why audit

A standard you can't prove is a standard you don't have.

Across a distributed network, the gap between the standard on paper and what actually happens in each store is where risk, fines and lost trust live. Audit & Compliance turns that gap into documented, repeatable evidence — so you know, store by store, where you stand and what to fix.

What we check

From shelf to regulation, with evidence.

Standards & store check

Brand standards, layout, planogram, pricing and shelf availability, with photo evidence on every item.

HACCP & hygiene

Food safety, temperatures, traceability and hygiene, documented for the chain and for inspectors.

Stock & availability

On-shelf availability and out-of-stock detection, correlated with the customer's experience.

Age verification

Compliance checks on age-restricted sales, with rigorous, defensible methodology.

Regulated sales

Banking and insurance: EBA principles and IVASS, following the EBA seven-phase methodology.

Traceability

Every finding time-stamped, geo-located and photo-backed — an audit trail your client can verify.

1,200

ISO auditors across Italy

EBA · IVASS

regulated methodologies for banking & insurance

Photo proof

every finding documented and traceable

Turn your standard into documented evidence.

Run a free pilot on a sample of your network, or book a 30-minute call.

FAQ

Audit & Compliance, in short.

Mystery shopping measures the experience as a customer; an audit verifies objective compliance against a standard, often declared, with photo evidence and traceability. The two combine on the same store.

Yes. For banking and insurance we apply EBA principles and IVASS requirements via the EBA seven-phase methodology, on an ISO 9001 TÜV-certified process.

Every finding is time-stamped, geo-located and photo-backed, so the data holds up to your own client's or regulator's review.
One loop, four verbs

The rest of the method.

Measure

Mystery Shopping on the moment of truth.

Mystery Shopping
Listen

Voice of Customer, read by cluster with AI.

Voice of Customer
Train

Micro-learning triggered by measured gaps.

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