About

21 years on the retail floor, built into a platform.

Mebius is the Retail Intelligence Platform behind MysteryClient.it. We measure what happens between the customer and your people — and turn it into growth in customers and average basket.

Who we are

A field powerhouse with a modern platform.

Since 2005 we've measured the Italian retail floor for brands across every vertical. What started as mystery shopping has become a single platform — Measure, Listen, Evaluate, Train — that closes the loop from observation to action. Italian roots, European reach, an engineering and field team under one roof.

21

years since 2005

120,000

mystery clients in Europe

1,200

ISO auditors in Italy

4.6/5

Google rating, 211 reviews

Credentials

Certified, regulated, procurement-ready.

ISO 9001 TÜV

Certified mystery shopping process, plus EA33 software certification.

Data & GDPR

ISO 27001-certified data centre and a pre-signed GDPR Data Processing Agreement.

MSPA & ESOMAR

Board Member and Vice-President of MSPA Europe & Africa; ESOMAR members.

Regulated methods

EBA seven-phase methodology and IVASS for banking and insurance.

Bring Mebius into your European programme.

See the International offer, or talk to the team.

International & EnterpriseBook a call · 30 min